Key Account Manager

Position

Aurora wouldn’t be an industry leader in providing energy market forecasts, analysis, insights, and consultancy without our successful Commercial team. We are seeking a Commercial Associate in our Key Accounts team taking ownership for some of our most important clients, deepening the relationships and expanding our support with products and services which help the transition towards a more sustainable world. You will work in a dynamic multi-national team responsible for sales and account management activities of our subscription and software services. You will play a key role in all aspects of client interactions and business development. The role will focus on creating/developing sales opportunities for the accounts you manage, across our full range of products.

The successful candidate will combine a strong commercial mindset, great communication and relationship management skills, passion to develop new business, high eagerness to learn, and interest in energy markets. You will work in a, dynamic, stimulating, demanding and collaborative environment. You will join our European commercial team, which is expected to grow and offer potential for progression, through international expansion and creating new data and software-based solutions.

Key responsibilities

  • Develop a deep understanding of several strategically important accounts. You will be in regular contact with multiple touch points and build a network of internal and external relationships.
  • Provide exemplary customer service. You will ensure a high level of client satisfaction and seek other opportunities to maximise engagement at a senior level.
  • Create and maintain account plans and capitalise on expansion opportunities. You will follow the strategic milestones and activities of your accounts so that you can foresee upcoming opportunities. You will develop plans to increase the value of accounts through cross-selling the full range of Aurora’s services.
  • You will be responsible for creating and leading high value proposals from draft through signature involve multiple stakeholders.
  • Maintain an opportunity pipeline. You will use Salesforce CRM to track and report on opportunities and ongoing account plans.

Required attributes

  • You have a strong commercial mindset and have a good intuition for opportunities which can lead to commercial success.
  • You are a creative thinker able to think of new approaches within your authority to solve problems.
  • You have a strong interest in and curious about the energy transition and energy markets.
  • You remain calm under pressure and cope well with uncertainty.
  • You have excellent organisation skills and a high degree of patience, persistence and diligence.
  • You have a can-do attitude and willingness to get involved in a range of commercial activities.
  • You are motivated by achieving tangible individual and team commercial targets.
  • You can communicate and collaborate with both technically and non-technically minded people by asking good questions to receive valuable client information.
  • You have outstanding written and verbal communication as well as interpersonal skills.
  • You thrive in team-orientated environments.
  • You are fluent in written and spoken English.

Desirable attributes

  • Sales, business development and client relationship experience is highly desired – especially any experience in energy-related subscription sales.
  • Experience with Salesforce or other CRM system is beneficial.
  • Previous professional exposure to energy economics, power markets and power networks would be an advantage.
  • Fluency in major European language beyond English is a plus (particularly German)

What we offer

  • The opportunity to substantially influence major decisions in the energy sector
  • Direct engagement with the largest players in the global energy transition through Aurora conferences, workshops and webinars.
  • The opportunity to grow into a publicly visible industry expert.
  • The chance to work on multiple deals and develop key commercial and sales skills.
  • A fun, informal and international work culture.
  • A young and dynamic office culture in Oxford or Berlin with various social/team events and opportunities to attend industry conferences to build a relevant network.
  • A competitive salary package.
  • Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills

 
At Aurora we will consider all requests for flexible working. For most roles, the following types of flexibility are usually possible: a hybrid model of remote and in-office working, part-time hours and flexible start and finish times. Please talk to us at interview about the flexibility we could offer and we will explore what’s possible for the role.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

Applications

The successful candidate would start as soon as possible. We will review applications as they are received. Salary will be competitive with experience.

To apply, please submit your:

  • CV
  • Brief cover letter
  • Salary expectations
  • Earliest possible start date
Apply

About Aurora

From its academic roots, Aurora Energy Research has grown to become the largest dedicated power market analytics company in Europe, providing data-driven intelligence for strategic decisions in the global energy transformation. We are a diverse team of more than 300 experts with vast energy, financial and consulting backgrounds, covering power, hydrogen, carbon and fossil commodities. We are active in Europe, Australia and the US, working with world-leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.

We are a thriving, rapidly growing company with offices in Oxford, Paris, Berlin, Madrid, Sydney, Austin TX and Oakland CA, and more opening soon. We currently serve around 600 of Europe’s most influential energy sector participants, including utilities, investors and governments, and expect to continue to grow rapidly, adding new countries and products to our portfolio.